Shipping
🕉️ Orders are typically shipped within 7 days of placing the order
🕉️ Once shipped, allow 2-5 days for orders to be delivered
*Please also note that the shipping rates for many items we sell are weight-based*
Returns
Our goal at Omthread is that you love your order. Our inspired gear is typically non-returnable, but our goal is for 100% satisfaction guarantee. Please reach out to us if something isn't right.
🕉️ Incorrect, damaged, or defective items are eligible for a full refund.
🕉️ No refunds will be issued after 30 days from the purchase date.
Please contact us at support@omthread.com if you believe you are eligible for a refund.
Eligibility for a Refund:
🕉️ Received product damaged or defective
🕉️ Within 30 days of purchase
🕉️ MUST be unused and be returned in the same condition in which you received your item
You can always contact us for any return questions at support@omthread.com
*This refund policy is subject to change at any time and without notice*